|
Support Information When you need help with your order or our products and services, contact one of our support specialists via e-mail, the Web, or telephone. We commit to getting you in touch with a life person for support within 30 minutes of your initial contact. Most issues are resolved within an hour. Whalen Metals practices a zero-defect quality management
program. We take your concerns seriously and invite our customers to participate
in our monthly quality meetings that include senior company management, vendors,
and customers. Take a look at our
Please visit our Guest Book page and share your comments about our approach to quality and customer support. Whalen Metals Information on our Quality Programs: Six Sigma The Deming Philosophy Zero-Defect Click on a region to e-mail your regional support manager. Sanjay Gupta, Director of Support Services |
|
Please email questions and comments about out support and quality philosophy
to |
